A shoebox of photographs, a well-loved album, or a tote filled with pictures and home videos, this is the place to start.
01Choose your memories—and how much preparation to do.
You can bring your whole collection or a portion of it as-is: a shoebox, an album, or a tote of mixed items. Sorting your photographs into the groups and order you want will provide more meaningful organization for you and may reduce preparation costs. This is not necessary if your focus is solely on digital preservation. Extra work such as album or frame removal and substantial sorting is Custom Care at $30/hour. Removing photos from albums ahead of time will avoid those charges. We’ll discuss that work and its cost before proceeding.
Photos in albums are scanned in album order. Loose shoebox photographs are grouped into like-sized stacks for scanning, so their sequence may change. We won’t know the people, places, or occasions in your photos; your labels and grouping help tell that story. If a particular order matters, please tell us so we can agree on a practical approach.
02Explore at your own pace.
Use Price Calculator to try different services and quantities and find a collection that fits your budget. Add a few favorites, change your mind, or see what a larger project might cost. There’s no obligation, no payment, and no contact information required to explore.
Your selections can be saved in this browser on this device so you can step away and return later. Private browsing, clearing browser data, or changing devices may prevent your selections from carrying over. Nothing is sent to Relic until you submit an order request.
03Send a request when you’re ready.
Review your selections and choose how you’d prefer to be contacted. We will review the request, confirm it or suggest revisions, and respond to discuss pricing, availability, and how to transfer your collection. The estimate is a starting point; final quantities and any additional preparation will be confirmed.
04Your collection stays yours.
When your items arrive, we will inventory them and label them for tracking as needed. Your collection will be kept safe and separate from other clients’ materials. Agreed groups and labels will be kept together. Loose photographs may be regrouped by size for scanning, as discussed with you.
05Pick up your originals—and your digital memories.
Your photographs and videos will be delivered as organized digital files on a small, portable flash drive, either supplied by you or purchased from Relic. You’ll pay at pickup and receive all your originals, with agreed groups kept together, along with your digital copies. Preserving your memories doesn’t mean giving up the originals.
06Enjoy them. Share them. Keep a backup.
Your digital files make it easier to revisit favorite moments and share copies with family. The drive can be used with compatible computers and many tablets and phones, including supported iPhones. Some devices need an adapter or a suitable app. Tell us what you plan to use, and we can discuss the connection you’ll need.
Keep another copy of your digital files on a separate drive or a trusted backup service. A flash drive is a convenient way to carry your memories, but it should not be your only copy.